{"id":15,"date":"2026-10-07T03:49:14","date_gmt":"2026-10-06T21:49:14","guid":{"rendered":"https:\/\/digitavision.com\/?page_id=15"},"modified":"2026-10-09T19:23:07","modified_gmt":"2026-10-09T13:23:07","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/digitavision.com\/?page_id=15","title":{"rendered":"Refund & warranty policy"},"content":{"rendered":"\n\n
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POLICY<\/p>\n\n\n\n

Refund & warranty<\/em> policy<\/h1>\n\n\n\n

What happens when something goes wrong, and how to ask.<\/p>\n<\/header>\n\n\n\n

Last updated 8 October 2026<\/p>\n\n\n\n

The four cases at a glance<\/h2>\n\n\n
Case<\/th>What we do<\/th>When<\/th><\/tr><\/thead>
Shared tool down for more than 48 hours<\/th>Replacement, or a pro-rated refund to the original payment method<\/td>Within 7 working days<\/td><\/tr>
Personal account problem<\/th>Replacement first, under the warranty its product page states<\/td>The warranty period its product page states<\/td><\/tr>
Nothing delivered<\/th>Full refund<\/td>Once 48 hours have passed since payment<\/td><\/tr>
Change of mind, or a fair-use breach<\/th>No refund<\/td>\u2014<\/td><\/tr><\/tbody><\/table>