Shared seats open once the payment is confirmed · Personal accounts usually 2–4 hours, up to 24 hours in rare cases DIGITAVISION LIMITED · UK company no. 13660153

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CapCut Pro: shared or personal, and what happens when credits run out

CapCut Pro comes in two plan types: a shared account, and a Personal ID that only you use. The choice comes down to whether you can live with limited, shared access in exchange for a lower price. Prices change regularly, so check the tool page for the current price.

CapCut Shared

  • A shared account that several members use at the same time.
  • Billed monthly; there is no yearly plan.
  • It costs less, but access is shared and limited, so the full features and constant availability are not guaranteed.

Tool page: Capcut.

CapCut Pro Personal ID

  • An ID and password for you alone, not shared with other members.
  • Works on the website and in the CapCut app.
  • It costs a little more than the shared plan, for personal access.
  • Includes all the standard CapCut Pro features.

Extra AI-credit features (the advanced AI tools, for example) are not included in the Personal ID: they are paid for separately and are not provided by DigitaVision.

Tool pages: Capcut Pro Personal 1M and Capcut Pro Personal 6M.

The two side by side

Feature CapCut Shared CapCut Pro Personal ID
Who uses the account Several members at the same time You alone
Features Shared and limited; full features not guaranteed All the standard CapCut Pro features
Extra AI-credit features Shared capacity, not guaranteed at all times Not included; paid for separately
Where it works See the tool page The website and the CapCut app
Delivery See the tool page A few hours after a valid order

How long a Personal ID takes

A Personal ID is not delivered instantly. Our team creates and tests each personal tool after a valid order, which can take a few hours. For personal tools in general, setup usually takes 2 to 4 hours, and up to 24 hours in rare cases. You are notified as soon as your login details are ready, and you can check them at any time on the product credentials page.

If your access has not arrived within 48 hours of payment, you get a full refund: see the refund policy.

When the shared credits run out

CapCut Shared has a limited usage capacity (AI credits, for example) that all its members share. Once it is used up for the period, some features may not work until it resets. This capacity is not guaranteed at all times, and the product page says so before you buy.

Running out of it is not refunded; you can ask for a replacement tool instead. See the refund policy and the limits page.

CapCut Pro with other tools

If you want CapCut Pro together with other personal tools (ChatGPT, Semrush, Canva, Adobe Creative Cloud or Ahrefs, for example), support can create a custom discounted invoice or package on request. Personal tools such as CapCut Pro Personal are not part of the standard customisable packs (Medium, Heavy and Mega Pack): those include shared tools only. More on packs in bulk packs explained.

The help center article is CapCut Pro: shared or personal.

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Have a question?

The help center has the answers about access, limits and billing. If yours is not there, ask us.

Help center Contact us