Please reload the extension following this:
If a tool does not connect or access is not working, first log out of any personal account in the browser, or try a new browser. You can also create a new Chrome profile and install only the Digitavision extension there, then re-access the tool.
Then re access the tools.
screenshot :
If the issue continues, clear your browser cookies and access the service again from https://member.digitavision.com/member using incognito mode. When reporting the issue, provide a full-screen screenshot so it can be reviewed.
- If Keepa still does not work, send a full-screen screenshot of the issue for review.
screenshot :
