What to Do if You Encounter Issues While Using DigiTaVision
If the DigiTaVision service is not working correctly, try the following steps:
- Open the member portal: https://member.digitavision.com/member.
- If a page does not load correctly, clear your browser cookies and try again.
- Retry using a different browser or an incognito/private browser window.
- If you are using a browser extension, reload the extension from the Chrome extension settings page, then access the tool again.
Some problems may be temporary and may require a service update. If the issue continues after trying these steps, provide the relevant project link or a screenshot of the error when requesting assistance.